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Sample Return

Returning your gently used samples allows them to be reused or recycled. We make it easy with free return labels for US domestic shipping. Generate yours now with the form below.

Shipping label successfully created. Package your sample, attach the label, and bring it to your nearest UPS store or dropbox.


Sampling FAQs

No. Our samples are free and we offer free shipping.

We offer Ground, 2-Day and Overnight shipping. At checkout, you can see an estimate of when your sample will arrive by viewing the shipping map. This will be based on your location.

Sample orders that are in stock and placed by 5:00pm EST will ship the same day. Sample orders placed after 5:00pm EST will ship the next business day.

If you placed your order online, log into your account and view the tracking information in your order history. If you placed your order by phone or email, you can reach out to your sales representative or contact us by phone at 800.221.1540 or via our contact form. If you placed your order with Mercato Place, please request the tracking details from them directly.

Digital Studio and Custom samples are produced on demand and shipped separately, with slightly longer lead times.

Product specifications can change over time so please refer to the specifications stated on the website for the most up-to-date information.

If you don’t see the product you’re looking for, it is unfortunately a discontinued item. Please contact us to check for any remnant stock or to see if it can be produced for a minimum order quantity. Please contact your sales representative for further assistance.