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Privacy Policy

Last Revised: September 18, 2023

The Design Tex Group Inc. (“Company”, “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit www.designtex.com or www.shop.designtex.com (our “Websites”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies solely to information we collect on this Website and in e-mail, text and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates) that may link to or be accessible from or on this Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time as set out later in this policy under Changes to our Privacy Policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy frequently for updates.

Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

We collect several types of information from and about users of our Website, including information: (a) by which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other information that can be used to identify, describe, locate or contact you online or offline (“personal information”); (b) that is about you but individually does not identify you, such as the contents of your comments and postings on the Website; and/or (c) about your internet connection, the equipment you use to access our Website and usage details.

We collect this information: (a) directly from you when you provide it to us; and/or (b) automatically as you navigate through the site, including usage details, IP addresses and information collected through cookies.

The information you provide directly to us on or through our Website may include: (a) information provided at the time of registering to use our Website or when requesting further services; (b) records and copies of your correspondence (including email addresses), if you contact us; (c) your responses to surveys that we might ask you to complete for research purposes; (d) your search queries on the Website; and/or (e) details of transactions you carry out through our Website and of the fulfillment of your orders.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including: (a) details of your visits to our Website and other communication data and the resources that you access and use on the Website; and (b) information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to store information about your preferences, allowing us to customize our Website according to your individual interests and recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies or reject cookies when landing on our website, our system will issue cookies when you direct your browser to our Website.

We use information that we collect about you or that you provide to us, including any personal information: (a) to present our Website and its contents to you; (b) to provide you with information, products or services that you request from us; (c) to fulfill any other purpose for which you provide it; and/or (d) in any other way we may describe when you provide the information with your consent.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy: (a) to our subsidiaries and affiliates ; (b) to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; (c) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred; and (d) for any other purpose disclosed by us when you provide the information with your consent.

We may also disclose your personal information: (a) to comply with any court order, law or legal process, including to respond to any government or regulatory request; (b) to enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes; and (c) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising.
    You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
  • Promotional Offers from the Company.
    If we have sent you a promotional email, you may click “unsubscribe” at the bottom of the email to be removed from future promotional communications. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

You can review and change your personal information by logging into the Website and visiting your account profile page. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account, and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.