Active Information Collection
Active information collection points at this Site may include:
Email Reply Mechanisms
This Site may provide you with one or more e-mail reply mechanisms through which you may submit questions or comments. Information you provide via such e-mail reply mechanisms is typically all optional. We may use the information you provide in your e-mail to respond to your inquiry, and we reserve the right to retain whatever information you submit in your e-mail, including your name, e-mail address, and any comments or other information that you send via the e-mail reply mechanism.
Question, Comment, and Feedback Forms
This Site may post a form for you to use in submitting questions, comments, and other feedback about us, our affiliates, this Site, our or our affiliates’ products and services, and other topics. We use such feedback information to improve this Siteand our or our affiliates’ products and services as well as for marketing and research purposes. Most information you provide in such forms is optional, but you will need to provide at least some personally identifiable information, such as your name, address, e-mail address, and phone number, so that we may respond to your inquiry.
Product Information and Catalog Request Forms
This Site may include a form that you can use to request information about us, our affiliates, or our or our affiliates’ products and services, or to request catalogs or brochures. In addition to asking you to identify the specific information or materials in which you are interested, these forms may request, among other things, your name, address, and e-mail address, so that we may send you the information or materials you request. These forms may also request certain demographic information about you to help us better understand your interests and needs.
Software Download Form
This Site may include a form that you must complete before receiving a software download from the Site. This form may request, among other things, your name, address, and e-mail address. The form also requests certain information about the computer systems you are using. We use this information to keep track of software downloads and to learn more about what computer systems and configurations visitors to the Site use. We also may use this information to send you updated versions of the software as they become available and to notify you of problems with the software.
Surveys and Evaluations
The Site may ask you to complete optional surveys and evaluations about us, our affiliates, this Site, our or our affiliates’ products and services, and other topics. These surveys and evaluations might request personally identifiable information, such as your name and e-mail address, so that we can follow up with you. Typically, we use such surveys and evaluations to better understand our customers and their preferences.
Because access to portions of this Site is restricted to unauthorized users, you may be required to complete a registration form. This form may ask you for a variety of information that will help us to identify you and contact you, such as your name, business address, office e-mail address, office phone number, and your relationship to us. Where you could be using the Site to place orders, we will also ask you for billing and shipping information. Registration information will be associated with your username and password, without which you will not be able to access the restricted portions of the Site.
E-Mail Newsletters, Alerts, or Reminders
The Site may ask you to provide your e-mail address so that you can receive e-mail newsletters, alerts, or reminders about us, our affiliates, our Site, our or our affiliates’ products and services, and other topics of interest. If you no longer wish to receive such e-mails, please follow the “unsubscribe” instructions included in such e-mails or contact us as described below.
Purchasing/Order Processing Information
This Site may allow you to purchase our products and services online. As a result, the Site gathers certain personally identifiable information (e.g., your name and address) and payment information (e.g., your credit card number) to process your order. Specifically, we may:
(i) use and disclose the information you provide as necessary to process and ship your order (e.g., by disclosing your name and address to fulfillment houses and delivery services such as UPS or Federal Express;
(ii) use the personally identifiable information you provide to notify you about the status of your order;
(iii) retain this information to create an account for later use (so that you do not need to re-enter the information for each subsequent order);
(iv) group your de-identified information with that of other Site users to provide information to us about group purchasing and preferences; and
(v) share this information (other than payment information) with our affiliates, business partners, and dealers.
This Site may offer tests, quizzes, search functions, calculators, or conversion tools that help you learn more about various topics. We use the information you input while using these functions to provide you with immediate feedback.
Passive Information Collection
This Site uses various technologies to passively collect information from you while you are visiting (that is, you do not actively provide this information). Such technologies allow the Site to collect a range of non-personally identifiable information, including your Internet Protocol (IP) address (a unique identifier automatically assigned to your computer when logging onto the Internet), the type of Web browser and operating system you use, the date and time you visit the Site, the specific pages you visit on the Site, and the address of the website you visited before coming to this Site. We typically use such passively collected information for a variety of purposes, such as to administer the Site, customize the Site to your preferences, and compile aggregated statistics for marketing and research purposes. We reserve the unrestricted right to use this passively collected, non-personally identifiable information for any purpose including, but not limited to, selling, leasing, permitting access to, or otherwise transferring it to our affiliates, business partners, advertisers, dealers, and other third parties.
Two types of passive information collection technologies deserve special mention:
“Cookies” are small text files that store information about your interactions with a particular website, either temporarily (known as a “temporary” or “session” cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a “permanent” or “persistent cookie”). Cookies can make it easier to use a website by allowing servers to access certain information quickly.
Session cookies can be used to help a user’s browser navigate a website more smoothly and may appear if the user comes from a website with which the subsequent website has some relationship (e.g., a website of an affiliated company) and can give helpful information.
Persistent cookies can be used to customize a website for a user, such as by storing passwords, preferences, and registration and account information so that users do not have to reenter them each time they visit a website.
This Site uses both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the Site with ease. To make the Site easier to use, we combine information collected via cookies with personally identifiable information. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Site or enjoy certain conveniences at this Site.
“Web beacons” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are Internet tags that are smaller than cookies and may tell the website server non-personally identifiable information such as IP address and browser type. This Site does not use "Web beacons".
Other Uses and Disclosures of Information
As indicated above, we use information we collect from you via this Site for a variety of purposes. Unless otherwise provided above, we may also use personally and non-personally identifiable information you submit via this Site in the following ways:
· to tell you about new products and services or other information we think may be of interest to you. If you do not wish to receive such notifications or updates, please use the "connect with us" form on designtex.com to specify which notifications or updates you do not wish to receive;
· to conduct internal marketing and research; and
· to improve the content of the Site.
From time to time, our service providers may have access to information you submit via the Site to provide operational or other support services for the Site (e.g., Web hosting or database services). We have put in place agreements with such service providers to protect against unauthorized uses or disclosures of such information.
We use standard industry physical, electronic and administrative precautions to protect and safeguard the information you provide to us. Nevertheless, no data transmission over the Internet can be guaranteed to be completely secure. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us. Therefore, use the Site at your own risk.
We take reasonable measure to ensure that personally identifiable information that we collect from you via this Site is accurate, current, complete, and reliable for its intended uses. If you wish to update or otherwise correct personally identifiable information you have provided to us, please resubmit the applicable form on the Site with the updated information. If you have questions related to employment, use the “connect with us” email response form.
We will make reasonable efforts to respond to your inquiry, but we may require follow-up or contact information to allow us to verify that you are the person authorized to view the information you are requesting. We may, in our discretion, refuse to allow you access to certain information if, in our view, to provide such access would jeopardize another person’s privacy; would violate any applicable federal, state, or foreign law, regulation, or directive; or would unreasonably burden this Site.
It is your responsibility to safeguard any usernames and passwords you use to access portions of this Site and to notify us if you ever suspect that these usernames or passwords have been compromised. You acknowledge that you are solely responsible for any unauthorized use of this Site conducted via your username or password.
Safeguarding Children's Privacy
This Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from such individuals. Should a child who we know to be under 13 years of age send us personal information without the verifiable consent of that child's parent or guardian, we will immediately delete such information from our databases.
Governing Law Venue
We will take reasonable steps to respond to your inquiry and remedy any problems you may bring to our attention.